Tuesday, February 8, 2011

Selling Your Home Yourself - Conclusion

These tips have served as your starter kit.  You’ll now need to make a decision about whether you still want to go solo.  Many have done so; and after they’ve sold their first house, they wouldn’t hesitate to do it again!

Knowledge is power, that’s how the classic adage goes.  And it’s more meaningful when you’re selling your house.  Soldiers don’t go to combat without orders, plans, maps and guns. 

Entrepreneurs don’t create businesses that will one day flourish without prior knowledge of the product or service they want to peddle. 

Surgeons don’t go into the operating room without knowledge of their patient – his disease and the drugs he’s taking. 

As a first time seller, these 101 tips are your ammunition, your basic knowledge.  And it’s up to you to use them to your advantage.  You want this experience to be a win-win situation. 

After all, part of your worth as a human being is tied to your house.  Your property is a reflection of the long years of hard work and savings you’ve put into it.

If you’re about to sell your house and the market is still hot – like it has been in the last 5-7 years – you’ll have that cash windfall you’ve always dreamed of.  Your house will make you rich.  So we hope you’ve taken good care of it.  When you sign those settlement papers, it’s your house’s turn to take care of you. 

Good luck!

Monday, February 7, 2011

Selling Your Home Yourself - Part 8: Negotiations, Settlement and Contract

Tip 91: Can we talk about your price?


You can be 99% sure that buyers will negotiate to bring the price down; this is why houses are sold and bought as a result of negotiations, which could take days, if you’re lucky, or longer, if you meet buyers who really want your house but don’t want to pay the price you’re asking for. 

It’s curious what kind of arguments buyers will come up with to convince you to lower your price.  “But your backyard needs a lot of tending”; “The kitchen tiles are not in good shape and we’d have to replace them ourselves”; or “But your house is near a cemetery (or a prison or a quarry), who’d want to buy your house?” 

Don’t let buyers run you and your house down.  If you want to unburden yourself quickly of your property because you’ve got an important trip scheduled or you need to make a counteroffer on another property, then by all means lower your price. 

However, if you’re convinced that your property is worth more (based on the offers you’ve received so far), then be firm with your price. 

Buyers will always take advantage of those situations where you show a little hesitation about the price.  Tell them your price is final and that you’re not prepared to negotiate.

Tip 92: It doesn’t hurt to be honest.


When negotiations begin, remember that honesty is still the best policy.  There is this great temptation to get greedy and you bid against your buyers.  Don’t.  You may end up still owning your house months later because the bidders couldn’t keep up with the price. 

The more important consideration for you is not how much extra thousands of dollars you can get above your original price, but if you’re a decent person, your # 1 concern should be who, among these buyers, will pay me for what I asked for and take good care of my house the way I did?

Tip 93: My home is your home now


Once you’ve found a buyer for your home and all the terms have been negotiated to both parties’ satisfaction, the next step is to transfer ownership of the house.  Since you’re on your own, you’ll need to initiate the paper work yourself. 

This is where the government can help you.  The US Department of Housing and Urban Development has published a book entitled “Settlement Costs”.  It is free and contains valuable guidelines on settlement matters (the booklet title may have changed, check with your city government). 

From this publication, you’ll be able to decide who to consult with in terms of the different steps of the closing process.  You will need a lawyer (or notary), or an escrow company or your bank.  Settlement procedures vary from state to state and from country to country.

Tip 94:  How quickly will he settle this matter for me?


After you have chosen your settlement agent, get the name of the settlement agent of your buyer and provide this to your own agent. 

The way it works is the two agents will then work together to contact the banks, arrange for title searches and title insurance, draw up the sale contract and calculate any other fees that have to be paid. 

Settlement agents don’t work with the same speed as other agents.  If you feel that the process has stalled and it’s not your agent’s fault, then your buyer’s agent may be causing the delays.  If delays become major concerns, you may want to seriously consider the next buyer on your list, but inform the first buyer that you can’t afford to wait any longer.

Tip 95: This covers just about everything


When settlement details are finalized, a contract is drawn up.  The contract must include the following details:

·        Amount/location of property
·        Timing of the sale
·        Transfer of funds
·        Items included in, and excluded from, the sale
·        Conveyance of title
·        Apportionment of fees to be paid
·        Insurance matters

And other such things that are typically part of a sale contract for private property.  If there are any clauses that you don’t understand, have your lawyer explain them to you.  Ask questions until you’re satisfied that everything is crystal clear.

Tip 96: Can we change this a little bit?


Be prepared for requests from the buyer to modify parts of the contract.  Don’t verbally agree to anything until your lawyer confirms that the requested changes are in order. 

This part of the exercise may take longer than you expected.  Lawyers are shrewd creatures and will make every attempt to get the most for their clients.  They’re only doing their job, and they’re doing what they’re best at – arguing and haggling. 

It is up to your lawyer to defend your interests so hopefully, the lawyer you hired is as sharp and shrewd as your buyer’s lawyer. 

When contract discussions are going on, ask your lawyer’s opinion as to the advantages and disadvantages of agreeing or disagreeing with a particular clause.  Discuss potential consequences and how changing a clause could jeopardize your rights as a seller. 

And if you do agree to change a clause, ensure that all changes are put in writing either within the body of the contract or as an addendum.

Tip 97: About that money…


Ask your lawyer about asking for a down payment from the buyer.  Some contracts require it to protect the seller:  This down payment will usually make the buyer live up to his commitment to buy the property within a reasonable amount of time. 

This down payment is called “earnest money” by some people.  It morally obliges the buyer to finalize a mortgage with his bank, to have the property inspected within a reasonable period and to be prepared to settle by a certain date. 

This down payment is not refunded back to the buyer should the sale not take place.  Down payments may range from $1,000 to as much as 10% of the purchase price and is kept in escrow by your settlement agent.

Tip 98: Crossing the t’s and dotting the i’s…


As soon as all paperwork is final and parties are ready to sign the contract, the settlement (also called closing in some parts of Canada) takes place in either of the following places:  the settlement agent’s office, bank, insurance office, or anywhere where you and the buyer and your respective agents agree to meet and sign papers. 

This is the day you will probably get the biggest cash windfall in your life, and when someone else takes ownership of your house. 

You can start breathing normally again when that check lands on your hands, and you and your personal effects are physically out of your house!

Tip 99: What, you’ve changed your mind?


Expect last minute surprises.  A deal can be called off because:

·        The buyer could not get financing and has no money of his own,
·        Something went wrong with the title search or an insurance detail was not dealt with,
·        Someone suddenly is afraid and wants to back out, or
·        Some personal emergencies – like a sudden death in the family or terminal illness – are forcing the parties not to go through with the deal.

Whatever happens, just make sure you’re not walking up the path towards financial ruin.

Tip 100: You’re willing to pay more for my house?


When you put an ad for your house, and the price looks reasonable to the pool of buyers that are out there, you’ll get end buyers.  

End buyers are buyers who are looking to buy a house to live in. 

You’ll also get professional buyers – they include real estate brokers looking for homes to buy, builders specializing in remodeling and reselling homes or developers who want to buy the property because of the land. 

Don’t be afraid of the professional buyers, because they know the true value of your house.  They’ll push the bidding price higher because they know what they’re doing, and by pushing up the price, they weed off the end buyers who eventually drop out because the price is beyond their budget. 

If a professional buyer offers you a price for your house that will make you happy, then by all means, go with the professional buyer.

Tip 101: Weeding out the curious.


If after you place your ad, you get 100 calls, don’t let that make you comfortable thinking that your house is going to be sold immediately. 

The truth is, of those 100 calls, less than half are serious buyers.  Or half of them want your home but don’t have the means to buy it. 
Of that bunch, there is only 1 truly qualified buyer, and that qualified buyer is the one who can deliver the cash when it’s time to deliver it.  The other 99 are just “probably” buyers.

Continue to: Conclusion

Thursday, February 3, 2011

Selling Your Home Yourself - Part 7: Showing Your Home

Tip 85: It bothers me…


When buyers come to visit, make sure there is nothing about your house that will distract them.  Make sure the entrance door is clean, and if it’s winter time, make sure the snow has been cleared. 

Ensure that the entranceway is well lit and doesn’t look in disarray.  Remove coats and other clothing from their field of vision, no skis by the doorway, no ball or other play objects that may obstruct the path or cause them to trip over.  A buyer who trips in your house is a terrible way to start. 

Tip 86: Dust collectors.


Buyers must feel that the seller has taste and class.  Get rid of clutter before their visit.  Dust collecting trophies and souvenir items bought during trips can make an ugly sight especially if they’re too close to one another without any order and are thick with dust!

Tip 87: Surround yourself with beauty.


Of course be old-fashioned:  good lights and flowers would be nice (not too much though – your buyer could be allergic to flower scents).

Tip 88: I knew you’d ask that!


Putting up signs to answer frequent questions can save you time.  It’s also an efficient way to let you give the tour without being interrupted too many times. 

Signs can include things like:  condo fees are $150.00 per month, appliances, fixtures and draperies are included with the sale, garage and garden equipment are included, china not included, there are 8 phone jacks on the first floor and 3 on the second floor, there is a wireless connection, shelves are included, etc.

Tip 89: Children OK, animals NO!


Get your pets out of the way.  You won’t know in advance who is allergic to dogs and cats.  Plus the barking of dogs and the meowing of cats can be very distracting, and an annoyance for non-pet lovers.

Tip 90: Who’s that standing by the door?


Before buyers come, it’s good to have a closer.  The closer should be clearly visible to buyers, and should be near the door so he/she can keep track of buyers who arrive and leave the property. 

The closer can usually tell by your instincts who are the interested buyers.  When the closer asks if they want to know how the bidding process works, those who are not interested will simply say no and leave.

Continue to: Part 8: Negotiations, Settlement and Contract

Wednesday, February 2, 2011

Selling Your Home Yourself - Part 6: Letting the Word Out: “I’m Selling my House!”

Tip 56: Get the word out!


Okay, you’ve had your house inspected and you’ve done your own inspection.  It’s time to let the word out. 

You can announce the sale of your house through word of mouth or putting an ad on your paper. 

Do an experiment:  tell your colleagues at work that you’re selling your house.  Make a note of the questions they ask.  Their questions can serve as an accurate indication of what prospective buyers are also likely to be asking you.

Tip 57: Reach out far and wide!


Your announcement can be published in the national and local community paper.  The more people you reach, the more prospects you have.  You may also announce in trade papers that are published by real estate associations or the housing authority. 

Use as many resources as you can.  You have no idea how much more successful you will be in selling when there is a larger audience involved. 

You may be slightly inconvenienced by the number of inquiries you’ll get, but if you want to sell that house in a hurry, it’s a question of statistical proportions. 

The more you spread the word around in the media, the more people you reach.

Tip 58: Word of mouth is just as powerful as advertising


Ask your office colleagues to tell their families and friends about your house sale.  They may know of people who are moving into the area and looking for homes. 

The more colleagues you tell, the more you increase your chances of reaching people you don’t even know.  After you’ve told them, follow up after a week and ask if they had any questions about your house that you’d be pleased to clarify.  Make it known to them that you’re serious about selling, that way they take you seriously and some of them will even want to help you.

Tip 59: Can the company help me?


After you tell your colleagues, speak to the human resources manager of your organization and tell her that if there are executives relocating to your area, you have a house to sell. 

You’ll never know what the human resources individual can come up with. 

Someone may actually be moving to the area to take up a position in your organization; or your human resources manager may have been approached by other human resources professionals from other companies who are desperately looking for houses for their expatriates or returning executives.

Tip 60: Ah, the old reliable…the bulletin board!


Go one step further: use the public bulletin board to post your house sale.  Don’t forget to leave tabs with your telephone number that can be torn out of the main sheet so that people can call you or pass them on to their friends. 

Post a clear picture in color with your ad on the bulletin board.  You know how the saying goes - a picture is worth a thousand words.

Tip 61: Am I missing the sugar?


Before you even sit down to word that ad for the papers, think about the ingredients of the recipe for successfully selling of your house. 

There are five ingredients you need to have, according to Barb Schwarz, a successful realtor. 

Let’s take the first ingredient:  location.  You can’t physically uproot your house to take it to a better location.  Note that the price of your house must realistically reflect its location.

Tip 62: Have you been negligent?


Second ingredient for a successful sale:  Condition.  Remember that this is where a professional inspector and a thorough personal inspection by you can make a lot of sense.  Schwarz said that the upkeep of the property is a crucial factor in obtaining the highest possible price for a home.  Price, like location, must reflect a house’s condition.

Tip 63: How much do I want?


Third ingredient:  Price.  This is the # 1 deciding factor in the sale or no sale of a house.  There’s a belief among real estate circles that a house is really only worth what a buyer is willing to pay a seller to gain ownership of that house. 

Price must have a direct correlation to all the other ingredients for a successful sale.  Never mind what the listings or other people say.  If your house is overpriced, you won’t have any offers, or else it may take a long time to receive offers.

Tip 64: Will the buyer ask for flexibility?

 

Fourth ingredient:  Terms.  The more terms you have on the property, the more potential purchasers you reach.  Again, the price of your house must reflect the kinds of terms available to purchase it.

Tip 65:    Is this a good time to sell?


Fifth ingredient:  Market.  Market conditions are influenced by key factors such as interest rates, supply and demand of houses in your area, competition and the general state of the economy. 

Real estate is a cyclical phenomenon.  The beginning of 2000 witnessed a surge in home building.  All of a sudden homes were being sold faster than contractors could build them.  When there’s a real estate boom, this is an excellent opportunity to make a killing!

Tip 66: The truth will come out…


So keep those five ingredients uppermost in your mind at all times.  Now you’re ready to word that ad. 

Be honest. 

Don’t say you have a house in excellent condition when your inspection report has a long list of deficiencies and repairs your house will require. 
Don’t say you have 3 full bathrooms when you really have only two bathrooms and one powder room.  A powder room, as we all know, does not qualify as a full bathroom. 

Also, don’t say that you live in a quiet neighborhood when in fact your house is located near a university campus where you hear students partying all night.  If you mention that your house has an alarm system, it better work.

Tip 67:  Umm, how will I word this ad?


If you aren’t good with words, that is, it’s taking you painstakingly long to draft an ad, go with ads placed in the local and regional papers that you FEEL works for you. 

This means putting yourself in the buyer’s shoes:  you read the ad, it makes you curious, and you take down the number.  If an ad pleases you or strikes you as effective and persuasive, copy the style and content of the ad. 

Another alternative would be to refer back to some of the books you read on successful real estate sales and mull over the model ads. 

Tip 68: Can you just state the bottom line please?


When you’re ready to write out an ad, clarity and brevity must be your parameters.  If your price is reasonable and realistic and you put the ad in the right strategic places, you’ll get at least 20 calls. 

Tip 69:  Do your thinking before picking up that phone


Don’t do what many people do.  They call the classified ads department of their local and regional papers and craft the ad with the person in the other line. 

Don’t waste time by providing information only while you’re on the phone. Instead, figure everything out in advance. 

And when we say everything, we mean that by the time you call the classified ads person, you know ahead of time what your ad will look like, what it will say, where to put it, what abbreviations to use and whether or not it should have a border (experts say you don’t need a fancy border for your ad to catch the readers’ attention). 

Bill Effros who sold his house in five days said that you don’t need a double column or a fancy border for your ad.

Tip 70:  Wait and see.


Be careful about how long you want your ad to run.  An ad that’s been around too long will give readers the impression that your house is not selling because of major problems.  It will also tell them that maybe buyers are coming to see the house only to walk away disappointed. 

Some experts say a five-day ad is sufficient.  If you don’t get a sufficient number of serious callers, pull out the ad, wait a few weeks, and start all over again.  Review the ad’s wording.  Perhaps there’s something in the ad that doesn’t sound right that you didn’t notice the first time.

Tip 71: Where should I publish?


Put it in two sure places where it will get read.  Again, pretend you’re the buyer looking for a house.  Where would you most likely look?  That’s the section where you should place your ad. 

Your local paper with a small circulation and your regional paper with a much larger circulation should be your target destinations for your ad.

Tip 72: One is enough.


Buyers often don’t really want to buy 4-5 newspapers to look for houses for sale.  They’d much rather concentrate on one paper and encircle the ads that could lead to potential visits.  They usually go for the paper which is the most popular with the highest number of readers.  That’s the paper where your ad must also go. 

Tip 73: Cyberspace?  Do I really want Martians buying my house?


What about placing my ad on the Internet, you ask?  If our guess of the human tendency is right, people may look at the Internet for houses for sale, but may not necessarily be serious buyers. 

So the Internet for now would be an alternative to traditional newspaper advertising.  Just watch people in cafes who are reading the classified ads.  They usually mark the paper, circling those ads that they’re interested in. 

On the Internet, the buyer would either copy contact details by hand or print the ad – this can be cumbersome.  At least with the newspaper at hand, people can just toss it in the seat of their cars as they drive off to visit the property, and can look at the ad again, if needed.

Tip 74: Do you want to write a house story?  Try the home section, not the classified ads


Think twice, even three times before you get that pencil or word processor moving.  Avoid flowery words.  Avoid expressions like “it will capture your heart”, or “a house of your dreams”, or “here’s a house where you can have many memorable days”. 

People are not really looking for something to captivate their hearts or memories.  They’re looking for a real house to live in, for a roof over their heads.  The dreams and memories can come later, but at this point, buyers are only interested in a physical structure that they claim ownership of.

Tip 75: What should I say?


Word your ad so that it answers the questions that buyers would want to know: location, the fact that you’re selling it yourself (no brokers or agents please), brief description of house, a starting reasonable price. 

Mention that you’ll take the best reasonable offer, and put your area code and telephone number.  These are the only points that buyers are initially interested in.  Other details like amenities and extras and true value can be discussed face to face or during a follow-up telephone call.

Tip 76: This is EXACTLY how I want it


Bill Effros recommends that your ad should be positioned as follows:  location, upper top left and “BY OWNER” right hand side top. 

Type of house (condo, duplex, cottage, etc) on the next line. 

Brief description of major feature on the following line. 

Then your starting price, e.g. “$150,000 or best reasonable offer” on the next line, to be followed by inspection times (e.g. Sat-Sun 10-5). 

Last line on low bottom left, the words:  “HIGHEST BIDDER”, and your telephone number beside it. 

Note:  your ad is meant to give you as many callers as possible.  Details about the property can be provided to them on the phone if they request them. 

And to play safe, email or fax the copy of the ad exactly as you want it to appear in the paper.  You could be dealing with an ad taker who is taking ads for the first time and may not understand what “flush left” or “flush left” mean.

Tip 77: Screen calls.


If you’re a busy person with a full time job, you may want to filter your calls. Before you call the paper to have your ad put, make sure you set yourself up with an answering machine or an answering service. 

You don’t want to be called in the middle of the night or at meal times to answer questions about your house and be forced to make a visit appointment.  With an answering machine, you decide who you want to call back. 

You will also be able to tell who the serious buyers are versus the frivolous ones.  People who leave their names and numbers and are brief in their message make a good impression. 

You want to avoid receiving callers who talk incessantly or ask questions the answers of which are already in the ad. 

Be wary of people who also try to negotiate the price down over the phone without even asking to see the property. 

This should raise your antennas to the fact that one, they probably can’t afford the price to begin with, or second, they can’t get their bank to finance that amount.   

Tip 78: Add “Or best reasonable offer”


A famous real estate writer says that it’s not so much the description of the property that will get you a sufficient number of callers; it is the stated price on your ad. 

If it is within their price range, they will call.  If not, they’ll go on to the next ad.  So make sure you don’t omit this detail but add, “or best reasonable offer.”

Tip 79: It’s my favorite day of the week!


Only you will pick the days you want your ad to appear.  The approach is to reach as many readers as possible.  In the United States, Sundays are when the ads run in the hundreds, and in Canada, Saturday has the highest number of readers. 
Wednesday is also ad day in Canada but to a lesser extent than Saturday.  Don’t let the ad taker convince you to put your ad on certain days of the week.  Go with what you know and what common practice is. 

Bear in mind that unless people are really looking for something particular in the paper, they don’t look at the paper during the week. 

They are more relaxed during weekends and are likely to pick up the paper from the kitchen table.  For anxious buyers however, they deliberately read the papers every morning with the hope that they find the “house of their dreams”.

Tip 80: Would you repeat that please?


Once your ad is published, buy the paper and read your ad a few times, ensuring that all details are correctly listed. 

Look at your phone number and make sure it was listed correctly.  Do not forget to list your area code. 

The same city may have two different area codes – one for the east end district and another for the west end side of town.  You could lose hundreds of potential buyers with this omission.

Tip 81: How do I sound?


So the ad has been placed.  Brace yourself for calls! They will increase in number as people read your ad and then pass it off to friends and family. 

Rehearse your lines.  You’ll want to give the impression that you’re a serious seller, so you expect the same from them as buyers. 

Don’t panic if you’re getting too many calls or none at all on the first day.  Take a deep breath and get ready for the avalanche.  While having an answering machine is a good idea for the sake of filtering serious callers from the frivolous, it’s perfectly alright for you to take the call yourself if you feel like it.

Tip 82: Take it down


Have pen and paper ready.  Take down each caller’s name and number.  Jot down their questions.  This will give you an idea of future questions, and you’ll know how to answer them properly the next time.

Tip 83: Are you a (phone) grouch?


When you answer calls, come across as friendly.  The impression you DON’T want to give is that of a tired, harassed seller who’s sick and tired of answering questions on the phone. 

Practice basic courtesy.  Be professional.  And sound like one!

Tip 84: Let’s get serious here.


Here’s an important tip:  if you get 25 calls by the third day, your ad worked.  Getting 25 calls means that 25 people read your ad and dialed your number. 

Don’t expect 25 buyers though.  Callers and buyers are two separate people.

Continue to: Part 7: Showing Your Home